Windows Live Hotmail Technical Support Blog

Hey Everyone,

 

There is a ton of stuff that you can do in the Windows Live Hotmail Mail Settings.  I've complied a list of the Top 30 articles we have that surround this topic.  You can find all of our articles at http://help.live.com.

 

Have a good one!

 

-Scott

 

 

Hey Everyone!

 

I was just made aware of a new phishing mail that is making it's way around. If you click the email link, you will be redirected to a phishing site (image below) with a URL of 203.232.105.39:8976/_irs.gov/irfofgetstatus.htm. You should immediately delete this message. Do not enter any information into the site pictured below.

 

Here is the official IRS government site that details the stimulus package.

 

-s

--------------------------

SUBJECT: IRS - Economic Stimulus Program and contains the following text:

 

Recently, many customers received notification regarding Microsoft’s plan to disable the DAV protocol, which allows you to access your Windows Live Hotmail inbox from Outlook Express. From the feedback we received, it became clear that you needed additional time to evaluate alternative solutions and with this in mind, we are postponing the transition deadline previously announced.  This means that you will continue to be able to access your Windows Live Hotmail accounts from Outlook Express beyond the June 30 transition deadline.

As Microsoft continues to evolve its products to meet your needs, we appreciate your feedback. This change to Outlook Express protocol is one such evolution and will allow for managing of multiple accounts and today’s large inboxes. We will update you on expected future changes and alternatives with enough advance notice to ensure a smooth transition.

 

We apologize for the inconvenience this change may cause.

 

-Windows Live Hotmail Support Team

Hey -
         My name is Nauman Qureshi and I'm the Tech Lead working on Windows
Live Mail with my colleague Scott Hammer (who some of you might already
know). I've been receiving a lot of complaints from customers who have run
into issues in migrating their accounts successfully from OE to WLM. While
there are technical reasons for this issue, I will skip those (unless
someone is interested in learning what they are). I'm going to jump directly
into how you can resolve this problem:

Please follow the below steps:

1) Open Windows Live Mail (close Outlook Express if its currently running)
2) Click on "File" (If you do not see the Menu on the top part of the
program, this means it's hidden. In order to see the menu, hit ALT+M and
select 'Show all menus')
3) Then click on "Import" and select "Messages"
4) From the new window that popped up, select the program you want to import
    from
5) If you are importing from Outlook Express 6, and haven't changed the
    default store location of the folders, click "Next" (if you did change the
     location of the store folder, please
     choose the location by clicking the "Browse" button)
6) Click "Next" (keep the default selection of "All folders")
7) Once all the data has been imported, click "Finish"

You can view this migrated folder under "Storage Folders" > "Imported
Folders" in Windows Live Mail.

Let me know if you have any questions -

Thanks a lot!
Nauman Q

Hello All,

 

I wanted to provide a quick correction to the article that Eric Lai just published: http://www.computerworld.com/action/article.do?command=viewArticleBasic&taxonomyName=software&articleId=9079018&taxonomyId=18&intsrc=kc_top.

 

I incorrectly worded my statement:

 

Hammer said that Hotmail users will also still be able to use any other desktop e-mail client that is POP3-compliant, such as the open-source Thunderbird software.

 

This should read:

"...Hotmail PLUS users will also still be able to use any other desktop e-mail client that is POP3-compliant, such as the open-source Thunderbird software."

 

I apologize for the incorrect statement I wrote and any confusion that may have caused.  Eric, thanks for picking up on this so fast. :)

 

-Scott