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    May 02

    OE migration to WLM - some messages not successfully migrated

    Hey -
             My name is Nauman Qureshi and I'm the Tech Lead working on Windows
    Live Mail with my colleague Scott Hammer (who some of you might already
    know). I've been receiving a lot of complaints from customers who have run
    into issues in migrating their accounts successfully from OE to WLM. While
    there are technical reasons for this issue, I will skip those (unless
    someone is interested in learning what they are). I'm going to jump directly
    into how you can resolve this problem:

    Please follow the below steps:

    1) Open Windows Live Mail (close Outlook Express if its currently running)
    2) Click on "File" (If you do not see the Menu on the top part of the
    program, this means it's hidden. In order to see the menu, hit ALT+M and
    select 'Show all menus')
    3) Then click on "Import" and select "Messages"
    4) From the new window that popped up, select the program you want to import
        from
    5) If you are importing from Outlook Express 6, and haven't changed the
        default store location of the folders, click "Next" (if you did change the
         location of the store folder, please
         choose the location by clicking the "Browse" button)
    6) Click "Next" (keep the default selection of "All folders")
    7) Once all the data has been imported, click "Finish"

    You can view this migrated folder under "Storage Folders" > "Imported
    Folders" in Windows Live Mail.

    Let me know if you have any questions -

    Thanks a lot!
    Nauman Q

    Comments (19)

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    July 30
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    July 24
    Picture of Anonymous
    July 10
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    July 5
    No namewrote:
    When I select Import (Messages), the list of available folders does NOT include other .PST files I have created, and which exist in Outlook 2007 (not OE).  The other "standard" folder entities are displayed, but none of the additional .PST files I have created.
    Is there any means to import these?  Or am I "stuck" with Outlook?
    June 20
    No namewrote:

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    June 4
    June 4
    June 4
    June 4
    Wesley Kewwrote:
    I had a lot of messages and contacts on wesnelkew@hotmail.com.
    All of a sudden I've been switched to live.com and my messages
    and contactrs are lost.
     Is there no way I can recover them ?
     If not I cannot see how you can justify your existance.
     
      Wesley Kew
     
    May 25
    Picture of Anonymous
    (no name) wrote:
    I transferred my Outlook mail to WLM. I can access it on this computer. But I had planned to get a new machine and still be able to access it. I tried on another computer It accepts my username and password but it indicates my mail is in another service. How do I get to it.
    May 24
    Winston ©wrote:
    Nauman,
    Thanks for the providing a manual method for importing messages.
    Fyi, there are probably some folks quite interested in understanding the technical reasons thus any additional information is always appreciated. Just as it may be important to understand what the above method does/doesn't do and subsequent options available to the user after manually importing messages. More comments and recommendations are included here:
     
     
     
    May 3

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