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4月21日

Correction to Statement: Eric Lai Computerworld Article

Hello All,
 
 
I incorrectly worded my statement:
 
Hammer said that Hotmail users will also still be able to use any other desktop e-mail client that is POP3-compliant, such as the open-source Thunderbird software.
 
This should read:
"...Hotmail PLUS users will also still be able to use any other desktop e-mail client that is POP3-compliant, such as the open-source Thunderbird software."
 
I apologize for the incorrect statement I wrote and any confusion that may have caused.  Eric, thanks for picking up on this so fast. :)
 
-Scott 
4月18日

We ARE Listening.

Hi Everyone,
 
As I'm sure you can understand, my team has many various activities involved in the global support of Windows Live Mail technologies (Hotmail, controlling Inbound/Outbound SPAM, and Live Mail).  Many of you come to this blog in search of answers and to add your comments.  I wanted to take this time to let you know that we DO monitor your comments from this blog and feed them back to the product group.  Your voices on our blog help shape a better Hotmail!
 
To further expand our involvement with you; beginning Friday, April 18, 2008 we will be actively participating in the English newsgroups at the Microsoft Discussion boards.  We will be monitoring and responding to the following groups:
  • Outlook Express General
  • Windows Live Mail Desktop
  • Internet Explorer General
  • Internet Mail

I look forward to interacting with all of you on these forums in the upcoming months.

Warm Regards,

Scott
Sr. Support Program Manager
Windows Live Mail Technologies (Hotmail, SPAM, Live Mail)
Microsoft Corporation 

4月17日

Microsoft Announces Changes for Accessing Hotmail with Outlook Express

A change is coming for users that access Hotmail with Outlook Express. Outlook Express uses a protocol called DAV (Distributed Authoring and Versioning protocol) to access a Windows Live™ Hotmail® e-mail account. DAV, like POP3 or IMAP, is the way that a mail client communicates with a web-based mail server.
 
As of June 30, 2008, Microsoft is disabling the DAV protocol and you will no longer be able to access your Hotmail Inbox via Outlook Express. As an alternative, we recommend that you download Windows Live Mail, a free desktop e-mail client that has the familiarity of Outlook Express and much more.
 
This next generation of free e-mail software will allow you to easily manage multiple e-mail accounts—including Windows Live Hotmail, plus other e-mail accounts that support POP3/IMAP. Better yet, Windows Live Mail integrates well with other Windows Live services, and downloads in minutes. After you provide your user name and password, you will automatically be linked to your Hotmail account, providing continued access to your email and contacts.

 

We encourage you to download Windows Live Mail at http://get.live.com/wlmail/overview. We will continue to update this blog with information regarding this move.

To help aid in this transition, we've included some frequently asked questions:

Q: Why are we disabling DAV?
A: DAV is a legacy protocol that is not well suited for client access to large inboxes. Over time, as we’ve increased e-mail storage limits for  Windows Live Hotmail customers—and now offer 5GB inboxes for free—a more efficient access protocol is needed.

Q: What are we replacing DAV with?

A: We have developed a new, much more efficient protocol called DeltaSynch that is far superior to DAV especially for large e-mail inboxes. It enables email clients to only download changes since the last time the client polled the email server for changes. This is much more efficient and high performing than having to download all the headers in every folder as is the case with DAV.

 

Q: Is DeltaSync compatible with Outlook Express?

A: The new protocol unfortunately is NOT supported by Outlook Express and support would require too many changes to the Outlook Express software.

   

Q: Is there a different or new mail client I can try that uses DeltaSync?

A: Microsoft is providing Windows Live Mail, a free e-mail client that has the familiarity of Outlook Express and much more. This free, next generation e-mail client  enables users to easily manage multiple e-mail accounts including Windows Live Hotmail and other e-mail accounts that support POP3/IMAP. Windows Live Mail also integrates well with other Windows Live services, is optimized to work with Windows Live Hotmail, and offers: 

 

·         Offline mail

·         Windows Live Hotmail account aggregation for those users with multiple Hotmail accounts

·         Account aggregation for POP and IMAP mail accounts

·         Rich photo-sharing capabilities

·         Advanced search via integration with Desktop Search

·         Safety tools (Anti-Virus scanning, anti-phishing, anti-spam features across aggregated accounts for customers who do not have an Anti-Virus product)

·         Integration with Windows Live services including Windows Live Messenger, Contacts and Spaces

·         RSS (Real Simple Syndication) feed aggregation

·         Ability to send SMS (short message service) text to a mobile phone from Windows Live Mail

 

Q: If I have technical issues when switching, where can I find assistance? Is there a tech support hotline?

A: Please visit http://help.live.com.