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3月27日

Mail being sent out as blank

Updated 4/4
 
Hello Everyone,

The problems some users were having sending blank mails were resolved by a hotfix that was released early this week - users should no longer be running into that issue. If you're still see the problem, please contact our support team by filing a ticket at http://support.live.com
 
Thanks
 
Brandon
3月19日

Do I need to sign in using Windows Live Mail

About signing in to Windows Live Mail

You don't have to sign in with a Windows Live ID (The user name and password that you use to sign in to any Windows Live, MSN, or Office Live sites and services. If you have a Passport Network, Hotmail, or Messenger account, you can use it as your Windows Live ID.) to use Windows Live Mail, and you can add accounts and send and receive e-mail without signing in. However, if you do sign in to Windows Live Mail, you can connect to other Windows Live services and gain access to additional features of Windows Live Mail such as:

  • Photo E-mails: If you create a photo e-mail (A Windows Live Mail e-mail message containing multiple photos in a photo layout.) while you're signed in to Windows Live Mail with a Windows Live ID, high-quality versions of the photos are saved on Windows Live servers for 30 days. These photos are linked to thumbnail versions in the e-mail. This means that the e-mail will be smaller and that the recipients can view the photos without having to download them. For more information, see About photo e-mails.
  • Windows Live Messenger: If you have Messenger installed on your computer, you can automatically sign in by clicking the Messenger icon Windows Live Messenger in the folder pane (The left pane in the Windows Live Mail window, containing the folder structure for all the e-mail accounts, newsgroup accounts, or RSS feeds that you've added. The folder pane also shows your Outbox and any offline storage folders on your computer's hard disk.) , and you can also access Messenger features such as instant messaging and Windows Live Call from within Windows Live Mail. For more information, see Send an instant message or another type of message.
  • Windows Live Contacts: If you're signed into Windows Live Mail with a Windows Live ID, you see the same address book (A list of contacts, that contains the names, addresses, phone numbers, and e-mail addresses of each of your contacts. If you're signed in with a Windows Live ID, Windows Live Mail uses the contacts list associated with your Windows Live ID.) as you do in Windows Live Hotmail, Messenger, and other products that use Windows Live Contacts. Any changes that you make to your contacts in Windows Live Mail also take effect in those products and services. You can also choose to share your contact information on your Windows Live space, and you can ask to receive automatic updates when your contacts change their contact information. For more information, see Organize your contacts.
  • Blog: You can post e-mail messages that you've sent and received, RSS (Really Simple Syndication. A type of web feed designed for the easy sharing of headlines, blog posts, and other web content.) articles, or newsgroup (An online bulletin board where messages are posted for public consumption and response.) posts directly to your online blog (Short for weblog. An online journal or newsletter that is frequently updated and intended for general public consumption. Blogs generally represent the personality of the author or the website.) on Windows Live Spaces. If you aren't signed in to Windows Live Mail and you don't have Windows Live Writer installed on your computer, you must manually enter a Windows Live ID before you can continue. For more information, see Post messages on an online blog.

Important

Signing out of Windows Live Mail doesn't prevent other people from accessing your e-mail on the current Microsoft Windows account. Anyone who opens Windows Live Mail in a particular Windows account can see all of the e-mail accounts that have been added to Windows Live Mail, regardless of whether or not they're signed in to Windows Live Mail with your Windows Live ID. You can't create Microsoft Outlook Express e-mail identities (A method used in Outlook Express that allows multiple people sharing the same computer to keep their e-mail separate. Identities aren't used in Windows Live Mail.) in Windows Live Mail. Instead, to protect each user's e-mail with a password, create a separate Windows user account and password for each person who wants to use Windows Live Mail on the computer. For more information, see Protect your e-mail with a password.

Note

If you've never signed in to Windows Live Mail, your address book only contains the contacts that you've added directly to Windows Live Mail.

3月8日

Beware of suspicious emails that claim to be from Hotmail

For many years, scammers out on the internet have sent e-mails that claim to be from Hotmail but are actually fake and some are even dangerous. You’ve probably gotten similar emails pretending to be a legitimate bank or other business.  Read the entire post...
3月7日

Install and run Windows Live Mail for the first time

 

Windows Live Mail is a free, downloadable e-mail program that lets you get e-mail from multiple e-mail accounts in one place and puts the world of online communication on your desktop. Whether you want to exchange e-mail with colleagues and friends, read web feeds, or trade ideas and information, Windows Live Mail gives you the tools that you need to integrate your e-mail with Windows Live Spaces, Windows Live Contacts, Windows Live Messenger, and more.

To install and run Windows Live Mail for the first time:

  1. On the Windows Live Mail download page, click Get it free.
  2. Follow the on-screen instructions.
Notes

Error when Clicking Send

 

Hello Everyone,

Recently, some of our users have been experiencing an error when clicking send from Windows Live Hotmail. This error would return as:

Windows Live Hotmail was unable to complete your request

Xfs request 'DeliverMessage' failed. Response code: 'InternalServerError', server response: '999 0'

This was due to your account residing on a server that was undergoing maintenance. Our operations team has been working diligently on this issue and have reported that it should now be resolved.

If you continue to receive an error when clicking Send, please go to http://support.live.com and select Windows Live Hotmail. Select Error when clicking send on the form and submit.  An agent will then be able to help you further.

Warm Regards,

-Scott

3月3日

Problems Sending or Downloading Attachments

Windows Live Hotmail doesn't support all file types. If you send an attachment that Windows Live Hotmail doesn't support, the e-mail recipient won't be able to download or open the attachment. You can't unblock a blocked attachment after it's been sent. However, to send or receive an unsupported file type as an attachment, use one of the following methods, or ask the person sending you the attachment do so:

  • Compress the file.

     
    Use a zipped folder or a third-party compression program to compress the file, and then attach it to your e-mail message as a .zip file. See your software documentation for information about how to compress a file.
  • Change the file extension to .txt.

     
    1. Locate the file that you want to attach, right-click the file, and then click Rename.
    2. Type txt in place of the original file extension, and then press ENTER.
    3. Attach the renamed file to your e-mail message. Remember to tell the recipient how to change the file extension back after they download the attachment to their computer.
  • Upload the file to Windows Live SkyDrive.

    SkyDrive is a free service that you can use to store and share your files online with friends or with anyone in the world. Use any computer connected to the Internet to access your files, and share your public files or folders with anyone by e-mailing them a link to the file or folder. You can upload files up to 50 MB in size, and you receive a total of 5 gigabyte (GB) of online storage space.

    To get started with SkyDrive Beta, go to the Windows Live SkyDrive website.

Notes
  • Some e-mail programs, such as Microsoft Outlook, block certain types of attached files to help protect against viruses. You'll be notified if you attach a file that others may not be able to open.
  • For a free Windows Live Hotmail account, the maximum size for an attachment is 10 MB. For a paid Windows Live Hotmail account, the maximum size for an attachment is 20 MB.
  • Windows Live Hotmail doesn't support the following file types. Your operating system, firewall, or other software may also cause additional file types to be blocked.

    .ade .adp .app
    .asp .bas .bat
    .cer .chm .cmd
    .com .cpl .crt
    .csh .exe .fxp
    .hlp .hta .inf
    .ins .isp .its
    .js .jse .ksh
    .lnk .mad .maf
    .mag .mam .maq
    .mar .mas .mat
    .mau .mav .maw
    .mda .mdb .mde
    .mdt .mdw .mdz
    .msc .msi .msp
    .mst .ops .pcd
    .pif .prf .prg
    .pst .reg .scf
    .scr .sct .shb
    .shs .tmp .url
    .vb .vbe .vbs
    .vsmacros .vss .vst
    .vsw .ws .wsc
    .wsf .wsh