Basic e-mail safety

The e-mail you send is largely unencrypted – meaning anybody with internet connection and computer know-how has the potential to intercept your correspondence. However the typical user will have the latest virus protection and/or security suite as standard, so your computer will always be reasonably secure.  Security is especially worth remembering when using computers outside of your home, school or office.  A year ago I would happily log on to my internet banking from a cyber-cafe. These days I might think twice, just to be on the safe side. Read More...

Hi Everyone,

 

Thanks for stopping by our little corner of the web. We use this blog to provide information on what's currently happening with Windows Live Mail. We hope that you find the information on our site useful. I would like to give you some hints on best ways that you may find what you are looking for.

 

 

Windows Live Hotmail Product Group Blog: http://mailcall.spaces.live.com/default.aspx

Windows Live Hotmail Self Help: http://help.live.com/help.aspx?project=mailfull

 

Windows Live Hotmail Support: https://support.live.com/eform.aspx?productKey=wlmail&ct=eformts

 

Windows Live ID Support: https://support.live.com/eform.aspx?productKey=wlid&ct=eformts

 

MSN Postmaster: http://postmaster.live.com/

 

Email Support Team: Contact Us 

 

Good afternoon everyone -

 

We've been busy working to restore our services after the recent downtime, and by our estimates, nearly all customers are once again able to sign in with their Live ID and access services like Hotmail and Messenger.

 

There is a very small group of customers who are still unable to login, but we're hoping to restore that final bit of service Thursday afternoon (today), PST. If you are a member of this group, once you log in, you will see a message from us "Hotmail Customer Support" with some specific information about your experience and instructions if you need more assistance.

 

No service provider likes their service to be down, and we do everything possible to avoid it and then mitigate when it happens. I am especially grateful for your patience and good humor during these times.

 

Thanks.

 

Michael

 

 

Happy Friday Everyone -

 

We've recently seen an increase in some very common malicious mail and web sites which attempt to convince you to give them your Hotmail account name and password (or personal or financial information). Some web sites tell you they'll give you access to information you think would be cool to have; some messages contain attachments that look like official government stationary.

 

If it seems suspicious, it probably is. And very few, if any, official agencies or organizations would use email to tell you an investigation is underway.

 

Microsoft has a great online resource center for topics like this http://www.microsoft.com/protect/default.mspx

 

Unfortunately, as most of you know, not only are the sites and the message fake...but the attachments often contain a virus that, if launched, will execute malicious software on your computer that will try and track your keystrokes in order to access your bank accounts, email inboxes and other important assets you get to online.

 

Your default attitude about anything or anyone you don't know asking for personal information should be the same as if someone came up to you on the street and asked to borrow your wallet for twenty minutes. Don't Do It.

 

If you're ever in doubt, send the link of the website, or forward the suspicious mail to  Is This Legit? Your Hotmail Support Team will try and let you know very quickly whether or not the request is legitimate. We obviously can't always verify suspicious messages coming from other places, but we'll do our best.

 

Thanks everyone, have a safe and happy week-end.